"No identity bands on my newborn baby!"

About: Leighton Hospital

Anything else?

Baby Born: 19/07/2013 @1:48am. My baby was wrapped in a rough towel when he was born. I was sick all over my top just before going to the labour suite and was left wearing it throughout. After delivery I was unable to lie down because my bed was covered in blood and other material from the birth. I sat in a chair waiting to go onto the ward for another two hours. I was not offered anything to eat or drink at all. Transferred to Ward 23 at 05:54am (As we were leaving the ward to go home one of the staff who was helping to bath a baby asked me if I had got my 'cot card' I didn't know what she meant and she said that all babies have little cards (either pink or blue) on their cots with names, d.o.b. ect on them. I looked for one but I didn't have one. While I was looking I found x2 name tags with my babies details handwritten on them down the side of his cot.

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Response from Leighton Hospital

Thank you for telling us about your experiences after the delivery of your baby. I am very sorry that you have had cause to describe such a difficult time. We take all concerns extremely seriously and we would very much like to discuss your feedback in more detail if that would be possible for you. Please contact Karen Poole, the customer care manager at Leighton hospital on 01270 278098 or Pam Cornwall, the head of midwifery on 01270 273934 who will be happy to help. Denise Horne, Labour ward Manager.

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