"Thank you to all the friendly excellent staff"

About: The Princess Royal Hospital (Telford)

Anything else?

Once again first rate treatment and personal care. Acute Medical and then Ward 7; I received marvellous top rate care and treatment from doctors and nurses. Every member of staff ( including pharmacy, x-Ray, porters,care, meals, cleaning etc etc) smiled and provided encouragement. Personal attention, listening and explaining, was so valued when I could see the pressure on resources. On Ward 7 I also observed outstanding quality of care to elderly and demanding patients, a very different picture to that we are constantly fed by the media. Once again thank you.

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Response from The Princess Royal Hospital

Dear Mark Thank you so much for taking the time to provide feedback about the Acute Medical Ward and Ward 7 at the Princess Royal Hospital. We are really pleased to hear that you received "top rate care and treatment" and that all members of the wider health and support team smiled and provided encouragement. We will be sharing your feedback with the Wards as a reminder of the care and standards that are valued by our patients. Thanks again From The Shrewsbury and Telford Hospital NHS Trust

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