"Excellant care from A@E and staff on AAU"

About: Hull Royal Infirmary

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Following a fall I was airlifted to Hull A@E on Mon 24th Oct. The care I received has been second to none. I was examained quickly and thoroughly including X rays and scans. I was then transfered to AAU for 4 days again all the staff were fantastic and I would like the staff to know. On Sun 27th I Got wose again and had to go back to A@E early evening, again the staff were fantastic. Especially the on call doctor who even walked me to the scanner room. Once again a thank you to the staff.

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Response from Hull Royal Infirmary

Thank you for taking the time to share your hospital experience following your recent accident. I hope that you are now recovering from your injuries. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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