"Asthma Attack"

About: Kettering General Hospital

Anything else?

Having had a very tight chest and very bad breathing problems and with my inhaler doing nothing for me, I had to go to hospital, (something I hate!) I was seen to initially by a member of staff who was courteous polite and friendly. She saw to me quickly and found me a doctor who was first class, he really involved me and was friendly approachable and kind throughout. Along with another member of staff you could sense they had their patients well being at heart and genuinely cared, they had a superb bedside manner and were able to turn a trip which I usually hate into an enjoyable yet thorough experience.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Kettering General Hospital

Thank you for taking the time to feedback on your experience in the Emergency Department at Kettering General Hospital. Our staff endeavour to provide excellent patient focused care. I am pleased that we were able to turn that was a negative experience for you into a positive one. I will be able to feed back to the Nurse and Doctor involved and I know that they will be very touched that you took the time to write to the trust about your experience. Mandy Blackman Matron Emergency Department

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story