"Wouldn't treat animals like it"

About: Hull Royal Infirmary

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Been taken in 4 times now just want some answers but after waiting five and a half hours in a and e then have to go sit in aau as no bed sat there for another three hours nothing to drink I was then discharged as no bed to keep me in . I am under investigations so just got t wait my turn yet drunks and druggies get first priorities witch is not fair. So just on waitin list or if I to have another fit "just ring for ambulance.

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Response from Hull Royal Infirmary

Thank you for taking the time to post your comment regarding your recent attendance at the Emergency Care Department and Acute Assessment Ward. I am sorry to read of your experience and will ensure that this is passed to the staff concerned. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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