"The first time my condition has been explained"

About: Croydon University Hospital / General medicine Harmoni / NHS 111

(as a service user),

I woke up one Sunday feeling dizzy and called the 111 service for advice. The operator asked me a series of questions then advised that I would need to speak to a doctor.

A doctor called me half an hour later and asked me a series of questions, some the same as the earlier ones. He asked me to go to the Mayday hospital to a Pathways clinic. Here I was seen by a nurse practitioner who showed me through illustrations what the problem was and explained why I had these dizzy spells. This is the first time anyone has explained it to me, considering I have had problems since birth I found this excellent. I was given tablets and information sheets giving further details.

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Response from Amanda Mayo, NHS 111 Service Director, Harmoni

I am really pleased that your journey through your recent health issues appeared so helpful. I hope that you are now feeling better

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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