"disguting lack of care and attention."

About: University Hospital Of North Tees

Anything else?

Would not subject my worst enemy to the care of this hospital. Neglected and uncared for does not even begin to describe how I felt while seriously ill. Adequate medication was not supplied and staff failed to notice that I hadn't been able to eat for a full 3 days while there. And considering I was already underweight this could have been fatal. Certain staff were quite frankly unacceptably rude and other patients where left to suffer. I found myself havingto help elderly patients (despite my own condition) because the night staff felt it was acceptable to leave an old lady lying on the floor in pain for more than half an hour. And thenhad the cheek to yell at me.for helping the poor woman. Rude and uncaring staff that should not be looking after vulnerable people

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospital Of North Tees

We are shocked and saddened to hear when we hear of issues like the one you have raised where our staff do not appear to have met the expected standards. If you would like to discuss any of your concerns please contact us on 01642 624719 or 0800 090 0084. Alternatively you could contact Patientexperience@nth.nhs.uk. Thank you for taking the time to leave a message on NHS Choices.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story