"21/2 weeks with dad on unit"
About: West Heath Hospital West Heath Hospital B38 8HR
Posted by A*****2
The medical staff provided proper treatments, explanations & showed adequate expertise & attention to patient. The nursing care was dependent on who was on. Some nurses are more conscientious than others, some are better skilled & some have a better bedside manner. I found this at QE & any other hospital. The auxiliary staff seemed quite respectful in general but could probably use a little more discretion & gentleness when bathing, toileting and stripping off the elderly. Again, this depended on the person performing the task. Finally, like most places, the unit is understaffed. Best to keep an eye on matters & speak up. Participate in care. The nurse cannot do it all & need your eyes, ears & awareness. However, I am not keen on the visiting hours but given the layout of the ward i can understand the need for down time.