"I was not at all happy with how the TRAQS team dealt with my appointment"
Posted by Jump461 (as ),
I was not at all happy with how the TRAQS team dealt with my appointment. I was referred in April by my optician (via my GP). An appointment was given in July.
Two weeks before my appointment, I received a letter cancelling it. By August, I had not received another appointment, so I contacted you only to be told I was put in the wrong clinic.
A further appointment was made for September and my details would be sent to me. Two weeks before my appointment my details had not been sent to me. I contacted you again only to be told they did not have me down for an appointment for September.
I have just had my appointment today, in October.
My health care was excellent! Shame about the months before.