About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
Posted by Anonymous
After waiting 2 years for a referral by the gp to the hospital for phoriasis (which is spreading by the week) on my partners arm I called them 1 week (after being referred) to be told that there would be an 8 week wait. I've called today to follow this up (7 weeks after referral) to now be told that it is a 13 week wait! Very annoying. It is getting worse by the week and the staff at the contact centre don't seem to care about the fact that they've given wrong information. Its not exactly life threatening but just feel that accurate timescales should be given and if wrong information has been given this should be taken into account when allocating an appointment. If staff of any other organisation give wrong information then the organisation honors this.