"A&E and paediatric care"

About: Queen's Hospital (Romford)

Anything else?

I wanted to write to say how wonderful the care was that my son recieved in A&E at queens. The staff were fantastic upon arrival in the middle of the night the doctors, nurses, aneasthatist and domestic all went out their way to look after us. I feel these people do an amazing job and really do deserve some praise. The doctor even took the time to get my son a teddy bear once he was stable and this simple jesture was a huge comfort to him. The porter who took us to the ward was also really lovely and incredibly cheerful despite it being the early hours of the morning! I am fed up of reading negative press about the hospital and wanted to give praise where praise is due. Thank you queens for giving my son exceptional care.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen's Hospital

Thank you so much for leaving this comment. It means a lot to our hard-working staff to hear such positive feedback, and I will make sure I pass this on. I do hope your son is doing well. Yours sincerely, Flo Panel-Coates Director of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story