"Why can't all NHS hospitals ..."

About: Hexham General Hospital

(as the patient),

What I liked

Why can't all NHS hospitals be run like Hexham Hospital? They offered me a friendly and fast service with a kind and caring staff in the Xray dept. A credit to the NHS and would suggest that they could teach other NHS hspitals a thing or two about Customer care

What could be improved

No complaints at all

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Hexham General Hospital

Thank you for your message which was sent via the NHS choices website regarding the care received recently from Northumbria Healthcare NHS Foundation Trust. It was very kind of you to write and compliment the staff on their care and I have copied your letter to the medical and nursing staff involved. Thank you for taking the time to write.

Kind Regards

Mrs J Pledger, Operational Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful