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Faultless care in A&E

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"Faultless care in A&E"

About: Cheltenham General Hospital

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I had to go to A&E today for treatment of an infected cyst. From the minute I arrived everyone was polite and pleasant but particular praise must go to the nurse practioner and registrar who were very thorough and performed a really very uncomfortable procedure with such care, friendliness and charm that I wasn't too bothered by it at all. I have medical insurance but the treatment and care I received today was as good as anything I have received privately. Many thanks.

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Responses

Response from Cheltenham General Hospital 10 years ago
Cheltenham General Hospital

Submitted on 08/11/2013 at 10:30
Published on nhs.uk on 09/11/2013 at 03:00

Dear Jill, Thank you very much for taking the time to share your thoughts on your treatment at A&E. We hope you are now recovering well at home? It's good to hear that you had such a positive experience of our services and staff and we will certainly pass these comments on to the teams involved in your care. Many thanks again, The team at Gloucestershire Hospitals NHS Foundation Trust

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