"I walked into the surgical day ..."

About: The James Cook University Hospital

(as the patient),

What I liked

I walked into the surgical day unit at James Cook Hospital to have my tonsils taken out over a week ago, I was met by happy nurses who saw that I was a quivering wreck, they sat me down and calmed me down telling me every second what was happening (I am 27) I have a massive fear of needles so that was quickly addressed. After my op every couple of minutes I was asked how my pain was, was I comftable, the list went on. Time came for the nurses to swap shifts and in came the 2 night nurses, who where angels, before the team left for they night they told both nurses who the patients where, how we where, and like me how scared I was. The hospital was so clean I could have ate off the floor, it was an amazing experiance and I am glad I had my first and hopefully last operation at James Cook Hospital.

Story from NHS Choices

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Response from The James Cook University Hospital


I am delighted to hear you received an amazing experience at James Cook University Hospital, thank you for your comments. I shall forward these to staff accordingly.

Kind Regards