"I was admitted to AAU with swollen ..."

About: The James Cook University Hospital

(as the patient),

What I liked

I was admitted to AAU with swollen feet and ankles due to inflamation of psoriasis. I was admitted at 7.40pm yesterday and was seen by nurses but no actual doctor until 2.20am. Further to this i was released at 1pm the following day but had to wait until 4.30pm for a prescription! I thought this was extremely unsatisfactory.

What could be improved

Speed in seeing a Doctor, speed at dispensing medicines, patient privacy, nightstaff communication.

Story from NHS Choices

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