"I felt as though the staff cared about me"

About: Russells Hall Hospital / General medicine

(as the patient),

I had an appointment with Mr Patel. I only had to wait 10 minutes before I was seen. I was treated very well, staff thorough, relaxed and showed an interest, which helped me feel as if they cared. Though I find examinations embarrassing, I was helped to still keep a bit of dignity.

The clinic was easy to find, hospital well sign posted inside. Thank you.

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Response from The Dudley Group NHS Foundation Trust

Thank you for taking the time to let us know about your recent appointment with Mr Patel.

It is good to hear you were seen so promptly and that you were impressed with the care you received. We will pass your comments on to Mr Patel.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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