"From the moment we arrived at ..."

About: University Hospital Of North Durham

(as a relative),

What I liked

From the moment we arrived at the hospital we were treated with superb care and empathy. My wife was nervous as she has never been to hospital as a patient before. She mentioned it to the nurse in charge who even held her hand during surgery and offered her reassurance during the operation. Personally I have had "private" treatment in private hospitals as I had medical insurance and honestly was not treated so well.

What could be improved

The only thing I can think of is to re-paint the "Give Way" white line at the exit to the car park!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››