"Made to feel welcome, staff explained ..."
About: St Helens Hospital St Helens Hospital St. Helens WA9 3DA
Posted via NHS Choices (as ),
What I liked
Made to feel welcome, staff explained what was happening each step of the way
The fact that it was a smaller hospital gave you more reassurance
What could be improved
communication between nursing and medical staff,lead to lack of confidence in them at times