"I had a sigmoidoscopy at the Victoria ..."

About: Victoria Infirmary (Northwich)

(as the patient),

What I liked

I had a sigmoidoscopy at the Victoria Infirmary. The staff looked after me from the moment I arrived, explaining the steps in the procedure and doing everything they could to put me at ease. The procedure was painless, everything was explained as it happened and I had complete confidence in the capability and professionalism of all the staff who attended to me.

What could be improved

I had to wait for an hour and half after getting changed before I was seen. The waiting area is semi private but you are still waiting with several other patients in dressing gowns. This didn't bother me but it might others.

Story from NHS Choices

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