"Care was good overall"

About: Alexandra Hospital

Anything else?

Partner was an inpatient after a road accident which required some bones pining. Care supplied by the doctors on Ward 16 was very good. Had to wait to be fitted into surgical lists as not life or limb threatening and that could possibly have been explained a little better and was eventually after extensive questioning. Food was perfectly palatable every day. Discharge was quick post op, and have had to go back to A&E since due to finger numbess but was seen in A&E by a consultant who was called down from Ward 16. But was in and out of A&E within 90 mins and that included seeing the Consultant and having new Xrays. Can't fault that turnaround time. Only negative comment is that a couple of the nurses on Ward 16 seem to have had a humour bypass and seem to like just being as awkward as possible

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Response from Alexandra Hospital

Thank you for your comments about your partner's stay on Ward 16. I am very sorry that some of my nurses appeared less than helpful to you. I will speak to all the staff about their attitude. We appreciate being able to improve through people’s comments. Sue Hindle-Smith Ward Manager, Ward 16

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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