"Orthopaedic Clinic chaotic administration"
About: Barnet Hospital Barnet Hospital Barnet EN5 3DJ
Posted by Anonymous
Around the end of July, my GP made an appointment for my consultation with an orthopaedic specialist at Barnet Hospital. I waited in pain for nearly three months as my appointment date was on 21 October. Just two hours before my appointment I received a telephone message explaining that a mistake had been made: it was the wrong specialist, therefore the appointment was now cancelled and a very perfunctory apology was given. He added that they would contact me again with a new date, without any indication of when this would be done. I know the NHS is under pressure but this is just simply rude and incompetent.