"Below average service for my 2 year old grandson"
About: Medway Community Healthcare Medway Community Healthcare Gillingham ME8 0NJ Medway Maritime Hospital / Accident and emergency Medway Maritime Hospital Accident and emergency Gillingham ME7 5NY South East Coast Ambulance Service NHS Foundation Trust / Emergency ambulance South East Coast Ambulance Service NHS Foundation Trust Emergency ambulance Lewes BN7 2XW
Posted by Dennis5926 (as ),
My 2 year old grandson was showing signs of illness on Sunday afternoon, he developed a high temp 40c and a feeling of grogginess and sore neck and legs. We took him to Medoc who immediately phoned him a ambulance as they where really concerned about his condition. This was approx 1900 hrs. On arrival at A&E we were left in a seemingly dirty waiting room until gone 2300 hrs with my grandson in obvious discomfort and going way past the time he would normally be in bed. On numerous occasions whilst approaching the reception area we were just waved away and told to wait our turn in what didn't seem a very busy waiting room.
When we were finally seen the nurses took one look at my grandson and said "he looks ok to me, give him some ibuprofen he should be fine" and sent us home. They didn't even take his temperature, pulse, look into his eyes etc.
I shouldn't be surprised at the below average service as I've never once left Medway hospital being satisfied with the treatment we have received: -(
In my opinion this feels like a dirty hospital which doesn't seem to care about its patients at all.