"Learning how to handle situations differently "

About: Inclusion Matters Liverpool

(as a service user),

Following the recent death of my husband, the hardest thing for me to try and cope with were the unexpected family issues that arose, so instead of having their support, I was left in a state of turmoil.

My doctor gave me the necessary information about inclusion matters and I had a couple of weeks to think about it. At first I was very dubious about how they could be of much help in the given situation, so thanks be to God for proving me wrong.

Although I am in my seventies (you are never to old to learn) I am now able to handle the situation very differently from before, because I now understand the importance of being more assertive, and I have a new found confidence in myself.

Many thanks

P. S a big thanks to Krystena, you did your job well, I learned a lot from each session.

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Response from Heather Clarke, Manager, Inclusion Matters

Dear Fire 891

Thank you so much for this inspiring feedback, I will ensure that Krystyna is aware of your comments.

I am sorry for your loss but really pleased to hear that you are feeling more confident about handling the difficulties that you have encountered.

It is so reassuring to hear that depsite your doubts you took the courageous step of attending Inclusion Matters. I am sure this will help others who are feeling unsure about accessing support.

I wish you all the very best for the future and thanks again for giving us your most valuable feedback.

Kind regards


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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