"I attended Mr Watsons clinic today ..."

About: Wythenshawe Hospital

(as the patient),

What could be improved

I attended Mr Watsons clinic today at 1020. my appointment was for 1030am. At 1150am I still had not been seen, after consulting a nurse for advice she said there was 3 patients before me and it could be another hour before I was seen. This only compounded my sheer frustration I had suffered trying to find a car parking space and watching the dosorganisation perform before my eyes whilst I sat there. Two nurses confirmed that it was frequently like this is and despite their advive nobody seemed to care about trying to improve the waiting sustem.

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Response from Wythenshawe Hospital

Dear Mr Jones

Many thanks for informing us about your recent problems whilst attending Mr Watson's clinic. I have forwarded your concerns to the Directorate Manager of the service and will contact you as soon as possible with the outcome.

Kind regards

Patient and Liaison Team

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