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overwhelmed by how kind everyone was at Norfolk & Norwich

Posted By ajg90

"overwhelmed by how kind everyone was at Norfolk & Norwich"

About: Norfolk & Norwich University Hospital / Urology

(as the patient),

I was admitted on Friday 11th October for some prostate biopsies and I was completely overwhelmed by how kind and caring absolutely everybody was.

I came into contact with so many doctors, nurses, auxillary and catering staff in the Same Day Admission Unit, the theatre anaesthetic room and the Edgefield ward and without exception everyone was kind, patient and considerate.

The special staff working in these areas did a fantastic job and it was very, very much appreciated.

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Responses

Response from Norfolk & Norwich University Hospital 10 years ago
Norfolk & Norwich University Hospital

Submitted on 17/10/2013 at 11:43
Published on nhs.uk on 05/01/2014 at 23:50

Always good to receive such positive feedback and will pass onto those involved in your from SDAU, Theatres and Edgefield ward.

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Response from Fiona Devine, Director of Communications, Norfolk and Norwich University Hospitals NHS Foundation Trust 10 years ago
Fiona Devine
Director of Communications,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 28/10/2013 at 17:59
Published on Care Opinion at 19:55

Thank you very much for taking the time to share your positive comments about your experience at the Norfolk and Norwich University Hospital. The dedicated teams in the hospital appreciate greatly hearing feedback about patients' experiences and we will be sharing your comments with the staff.

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