"Shockingly terrible!"

About: St Peter's Hospital (Chertsey)

Anything else?

I gave birth to my son here and I have to say the staff were horrendous. I was not treated with any kind of respect or dignity and was even made to feel as though I was an inconvenice. At one point I was even reffered to as forceps rather than by my name. At such a vulnerable time for any women I was completely shell shocked at the treatment I received. I discharged myself early after my son had been checked over and then was subjected to two midwives at my front door questioning why I had left my son at the hospital. When I showed the midwives my son sleeping soundly in his cot they offered NO apology. Utterly disgraceful care. I would not recommend this hospital to anyone!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from St Peter's Hospital

We are extremely sorry and concerned to read your comments about your experience at St Peter’s Hospital. Clearly this falls very short of the high standards of care we expect from our staff and we would never want any mother in our department to feel as if she was an inconvenience as you have described. We would very much like to understand more about your experience so that we can understand what went wrong on this occasion and would welcome a discussion with you about your care – please feel free to contact me directly. Theresa Spink Clinical Midwifery Manager, Community & Outpatients St Peter's Hospital, 01932 872000

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story