"I have had cancelled appointments, ..."

About: Salford Royal

(as the patient),

What I liked

I have had cancelled appointments, not given a diagnosis and no information as to when or if I need treatment, and one aspect of my complaint/illness was completely disregarded.

What could be improved

Stop cancelling appointments, and send people to specialists instead of glorified GP's to keep patients happy and thinking something is being done when it isn't.

Story from NHS Choices

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Response from Salford Royal

We are concerned to hear your comments and would urge you to contact the Trust's Patient Advice and Liaison Service on 0161 206 2003 then we can look into your concerns.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful