"request for assistance with on-going mental health..."

About: Bodmin Community Hospital

Anything else?

It would seem that past records had not been referred to. I have a mental health problem. The Consultant is on leave, so it seems that the whole system has ground to a halt, 'it would take to long for the 'locum' psychiatrist to look through your notes' - the result is that I have to wait several before seeing the 'actual' consultant (who, I imagine, doesn't keep my records in his/her head and would have to read thro' my notes?'). I felt fobbed off, insulted, patronised and generally dissatisfied with the assistance I received. Having been told their plan I was repeatedly asked 'is that ok?'; all replies of, 'no' (because I wanted help then) fell on deaf ears. I have a mental health issue, that's all. In the past the Consultant has been great, not sure that the support team backs him/her up..., 'distraction therapy' can't go on for ever - I'm too, depressionally speaking, long in the tooth to be fobbed off - is it because I have a mental health issue?

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Response from Bodmin Community Hospital

Thank you for your feedback. We are committed to improving the services we provide and your feedback helps us to understand what we can do better. We will pass your comments on to the relevant manager who is best placed to address your concerns.

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