"Emergency Assement Unit"

About: Princess Alexandra Hospital (Harlow)

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My wife has just spent two days in the EAU before being transferred to the Cardiac ward where she is at present. We found the staff there to be very caring, efficient. and pleasant. Credit where credit is due. Regards Iris and Terry Gillgrass

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Response from Shahid Sardar, Head of Patient Engagement, Patient Safety and Quality, The Princess Alexandra Hospital NHS Trust

Dear Terry,

It is wonderful to be able to read about your very positive experiences about a staff group who were caring, efficient and pleasant. I will ensure your very positive comments are shared with the teams involved. Thank you.

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Response from Princess Alexandra Hospital

Dear Mrs and Mr Gillgrass, Thank you for your brief and lovely feedback. We will ensure this is passed on to the teams concerned and I know they will be very happy to read what a positive experience you and your wife had. If ever in future you have a concern which you would like to raise or questions which you would like answered, please do contact us on 01279 827084 or email pals@pah.nhs.uk.

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