"As a former member of staff and ..."

What I liked

As a former member of staff and also a patient, i have to say the staff do an admirable job under the circumstances. The lack of resources etc are not the fault of the Trust itself. My last experience of being a patient was pretty good. pain was kept under control. I had fallen off a ladder and could not move, And also i feel that the Ambulance service do not always get the recognition that they deserve, in many cases they are the first contact with the patient. The only problem i had was being given 2 different diagnosis by 2 different drs.

What could be improved

Drs liase more, being told you have a chipped bone in your back, then being told you have not,, then later being told you have can be very distressing i was in enough pain at the time.