"heart attack"

About: Good Hope Hospital / Accident & emergency

(as the patient),

went to good hope on this week suffering from heart and severe chest pains as I was in the car park my ex partner asked an ambulance driver to help me get to the doors as I could hardly walk.

I was told because the driver hadn't brought me in he was in no position to help me so I had to struggle to the door. at reception I was told to wait as my partner explained i'm a heart patient with a history of heart attacks and heart ops. his made no difference whatsoever.

After waiting over four hours with no one to help me at all. I made the decision to just go home and die as nobody was in a rush to help me. i'm extremely angry that I was in a great deal of pain and could of easily of died and it seemed as if nobody could be bothered. absolutely despicable! !

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Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Darts,

I am very disappointed to hear of your experience at Good Hope, if you would be kind enough to contact the Patient Services Team on 0121 424 0808 we would be happy to look into the events that happened to you.

Kind regards

Margaret Mitchell

Deputy Head of Patient Services

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