"Noise at night"

About: St John's Hospital Western General Hospital (Edinburgh)

(as the patient),

Recently I was a patient in the Western General Edinburgh.

It was a very busy ward. At night we never heard the night staff, thus patients could sleep without being disturbed by the noise of the night staff laughing or talking or generally making a noise.

The noise that night staff make is a common complaint in hospitals. Night staff don't seem to think that they should go about their business quietly. But their common sense should tell them that they are there to nurse people who are ill and need their rest and not be disturbed by their racket. It was very noticable in St John's Livingston.

There have been many complaints about the noise that night staff make but there never seems to be anything done about it either - that or the night staff do not care.

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Response from Stuart Wilson, Director of Communications and Public Affairs, NHS Lothian

Thank you for taking time to pass on your positive comments about the staff at night in the Western General Hospital. I am also sorry to hear that has not been your experience at St John's Hospital.

If you would like to discuss this further or let me know more about your experience, please e-mail me on stuart.wilson3@nhs.net.

Best regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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