"I was admitted to the Day Care ..."

About: Royal Lancaster Infirmary

(as the patient),

What I liked

I was admitted to the Day Care Unit in the old part of the hospital and was extremely nervous. The staff were fabulous and showed me great kindness. The doctor and the anaeshetist were very patient and kind with me and made me feel much better before my op. They came afterwards to speak to me and that was very welcome.

What could be improved

I couldnt think of any improvements.

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Response from Royal Lancaster Infirmary

Thank you for your kind comments. We will endeavour to pass on your message to the relevant Matron, Ward Manager or Head of Department.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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