"Department of Restorative Dentistry"

About: Royal Liverpool University Dental Hospital

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I have waited over a month since my treatment ended to be sure that the review I send is balanced and realistic. After months of pain, discomfort and social anxiety with ill fitting dentures, my dentist referred me to the Consultant at the Dental Hospital. I was dealt with by his registrar. I did not hold out much hope of my dentures being improved on as I had had them altered about six times by my dentist and was led to believe that I would not be able to get better. I was treated by the department and all members of staff from receptionists to the specialists with such care and compassion. This was not the NHS I was reading about in the national papers. I was meant to feel valued and my opinion was requested at all stages of my treatment. After several weeks of appointments and try ins the day came when I was presented with my new dentures, they fitted were comfortable and I was able to eat with them the same day. I cannot begin to tell you how my life has changed, I do not think that those without dentures can appreciate how life limiting ill fitting dentures can be. I can go out for the day without worrying about how long I can keep the dentures in. I have been able to start on a diet because I can now eat salad, apples nuts etc which I have been unable to chew for a long long time. I smile all the time and do not worry that my teeth may drop. I don't rush home so I can take them out. I wish to say a huge thank you to all who were involved with my treatment, you made me feel special and you have given me my life back. To the executives of the hospital I hope you are aware of how special and compassionate your staff are and that they are able to read this review.

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Response from Royal Liverpool University Dental Hospital

Thank you so much for your lovely comment. We have shared it with the staff at the Dental Hospital as well as our chief executive. We are so pleased you had a good experience with us and thank you for taking the time to write this - it's much appreciated.

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