"trainee drs should be supervised at all times!"

About: Freeman Hospital

Anything else?

Painful torture that is how I can only describe my treatment. The pain continued 2 times then on 3rd as I was crying by that point the nurse intervened, another dr took over, no pain! since then weeks later i am still suffering did receive an apology to say dr was new 1 week into job... i know all have to learn but listen to patients if they say it hurts stop. Doctors dont be very British and say come along now this wont take a minute, listen to your patient ... I feel damage has been done now that will be with me for a long time, very unhappy

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Freeman Hospital

Thank you taking the time to post your comments on NHS Choices about your attendance at the Ear, Nose and Throat Department at the Freeman Hospital. As your comment is posted anonymously, we are unable to investigate your concerns in detail. However we would like to reassure you that a doctor undertaking treatment within the Department would be a qualified doctor not a ‘trainee’ as you state. They would be undergoing further training within the specialty of Ear, Nose and Throat. We would like to apologise for the pain caused by the examination and the anxiety that this has understandably caused. Once again, as your comments are anonymous we are unable to explore the specific issues you have raised but would welcome the opportunity to directly address your concerns. If you wish to take this opportunity, please contact us and we can further investigate. You can do this by contacting Carol Robson – Matron, Ear, Nose and Throat, or Mr P Anderson, Patient Relation Manager, or one of his team, on 0191 233 6161.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story