"They looked after my daughter like she was their own."

About: Royal Gwent Hospital / ENT

(as a parent/guardian),

I wanted to say a huge thank you to all the nurses on the young persons emerald ward for looking after my daughter at the end of Sept.

We were both anxious about the op and the hospital stay but the nurses were amazing and looked after my daughter like she was their own.

The doc was amazing too. Calm confident and reassuring. Thanks too to the gentleman who changed her from the adult ward to the young persons ward when I rang so that she could be with people of her own age as she only turned 18 3 weeks ago.

My daughter is home and recovering well. Xxx

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Response from Julian Hayman, Internal Communications Manager, Communications, Aneurin Bevan Health Board

Hello Megan's Mum,

Thank you for your email and taking the time to give your feedback to us.

I am glad that your daughter had such a good experience on our Emerald Ward in the Royal Gwent Hospital and I have passed your comments on to the relevant staff.

I hope your daughter continues to make a speedy recovery and wish you all the best.



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