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"Outpatient visits"

About: Kidderminster Hospital

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I have visited the centre three times this year, twice for appointments with the Rheumatology team and once for an emergency appointment with the eye clinic. On each occasion I was treated promptly and courteously by reception staff, nurses and doctors. My questions were answered fully and I was given plenty of information about my condition and treatment options. I didn't feel rushed or patronised and was made to feel I was involved in a two-way discussion. The building was clean and well signposted and the waiting areas pleasant and spacious. Altogether an excellent experience.

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Responses

Response from Kidderminster Hospital 10 years ago
Kidderminster Hospital
Submitted on 25/10/2013 at 15:52
Published on nhs.uk on 26/10/2013 at 04:00


Thank you for taking the time to let us know about your visits to our Hospital, It will give me great pleasure sharing them with the staff involved in your care. Many thanks Amanda Moore Matron

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