"Great Service"

About: East Surrey Hospital

Anything else?

My 81 year old Mother was admitted September by ambulance having collapsed at home kept me informed of her condition, were polite and extremely helpful. The following day they called me on three occasions to let me know her condition, and the fact she was being moved to another hospital. I live hundreds of miles away and was very impressed with the service

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Responses

Response from Bethan Borrett, Digital Communications Manager, Communications, Surrey and Sussex Healthcare NHS Trust

Dear Peter,

Thank you for taking you time to provide feedback about your experience of East Surrey Hospital. It is great to hear that our staff communicated with you to keep you informed of your mother's condition.

We value all of the feedback that we recieve and it is always nice to get positive comments.

I hope your mother is recovering well.

Kind Regards,

Bethan

Kind Regards,

Bethan

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Response from East Surrey Hospital

Dear Peter, Thank you for taking you time to provide feedback about your experience of East Surrey Hospital. It is great to hear that our staff communicated with you to keep you informed of your mother's condition. We value all of the feedback that we recieve and it is always nice to get positive comments. I hope your mother is recovering well. Kind Regards, Bethan

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