"Very disappointing waiting times for appointments"

Anything else?

The waiting time for appointments is terrible. I'm not sure whether this is just Queen's hospital or the NHS in general. My father is aged 79 and suffers terribly with pain in his back and legs. I have had to fight and basically make a nuisance of myself for every appointment. After months of telephone calls requesting an update and rarely receiving a call back, after threatening to write a letter of complaint.....an appointment was issued for the following week?! (this relates to Porters Avenue Clinic Physiotherapy Dept) In general the staff are very nice. My father now feels very depressed due to the amount of pain he is suffering and in addition feels that nobody can be bothered with him due to his age.