"The staff at TRAQS department were excellent"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Physiotherapy

(as a service user),

The staff at TRAQS department were excellent, friendly and really helpful and quick in contacting me. As regards to my hospital appointment, couldn't fault that department.

The staff at the physiotherapy department at the Princess Royal Hospital were excellent, friendly and helpful.

Because of my problem with my foot wasn't getting any better with physio, the staff had no hesitation in referring me to see an orthopeadic consultant.

Which I may add, the appointment was made very quickly thanks to all the staff in the TRAQS department.

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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Thank you for taking the time to post such a positive review. We are pleased that your experience with TRAQS was a positive one.

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Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG


The Traqs team are extremely pleased to hear that your referral process ran smoothly and that you are happy with the service that both Traqs and The Princess Royal Hospital provided.

We thank you for taking your time to post such positive comments.

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