"Speed of treatment provided by ..."

About: North Manchester General Hospital

(as the patient),

What I liked

Speed of treatment provided by freindly informative staff (from consultant to cleaner)

What could be improved

They are good people but maybe there are not enough on nights ?

On the ward during the day there were plenty of staff. The 3 night staff seemed to be just about coping with their duties as a patient became very ill overnight. It seemed like 3 was enough to cope when everything was running to plan. The sound of a Doctor shouting out "I need help here". Followed moments later by "Will somebody please help me" Made me feel like getting out of bed to assist.

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Response from North Manchester General Hospital

Thank you for taking time to leave the feedabck. Along with other hospitals across the country we are currently developing a scheme called Hospital at Night which looks at how we can best care for patients overnight.