"Having surgery as an adult for the first time"

About: Birmingham Children's Hospital / Trauma and orthopaedics Royal Orthopaedic Hospital / Trauma and orthopaedics

(as the patient),

Two years ago I had some plates and screws fitted into my leg at Birmingham Children's Hospital. The staff there were amazing. But last week I had to have the plates and screws removed at the Royal Orthopaedic Hospital in Birmingham.

This was my first adult surgery and I was feeling very nervous. The staff were incredible at making me feel relaxed as my mum wasn't around to do that anymore.

They made sure I didn't feel lonely at any time and were extra attentive knowing that I was nervous and scared. I owe them a huge amount of respect and have a lot of admiration for them.

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Response from Royal Orthopaedic Hospital NHS Foundation Trust

First of all I would like to sincerely apologise for our delay to respond to your post. Thank you for taking the time to let us know of your recent care and treatment at the hospital and I know the teams who looked after you will be thrilled to learn of the positive impact this had on you. I will of course share this with them and our Executive team to ensure your kind words are registered.

Thanks again and best wishes, Claire Williams, Patient Relations Manager

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