"Caring Professional staff with excellent bedside..."

About: Queen Elizabeth Hospital (Gateshead)

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My Mother in Law was taken to accident and emergency on Wednesday 18 September 2013. From the moment she was taken there she received excellent care and attention from Doctors/Nurses/Admin staff/Portering service. The staff were professional and fully engaged with the family and my mother in law about her presenting symptoms and potential treatment. The care pathway was evident and all members worked as a Team for the benefit of the patient. I would not hesitate to recommend this Hosptial to family and friends. Thank you all so much we as a family are so grateful

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Response from Queen Elizabeth Hospital

Many thanks for your kind words regarding the care of your mother in Law in our A&E department; I’ll feedback your comments to the staff! No matter how busy we are, we still endeavour to be patient focused and give the best clinical care. I hope your mother in law is recovering well. Dr Bob Jarman Consultant in Emergency Medicine & Assistant Divisional Director (EM)

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