"Fantastic Staff"

About: Leicester General Hospital

Anything else?

I stayed at the General's Renal Unit for two separate weeks in August and September 2013 and was rather poorly, both admissions were unplanned. The staff were really kind, compassionate and considerate and I could not have wished for better care. Life in hospital moves at its own pace and routine and does require the patient to adjust, i.e. medication or meal times but once you have settled in to their way of life things couldn't have been any better. I found everyone to be calm and relaxed, efficient and caring. Whilst I, like all patients, have no desire to go back I know when I have to they will look after me. Most important to me is that my family also know this and this takes the stress out of the situation for them too.

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Response from Leicester General Hospital

Thank you for taking the time to leave your comments about your experience on the Renal Unit at Leicester General Hospital. We have passed your lovely feeback onto the Renal team at the hospital. We realise some time has passed since you posted your comment and would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. Wishing you the best health, Communications Team Leicester’s Hospitals

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