"fantastic maternity care"

About: Russells Hall Hospital

Anything else?

I recently had an elective c section due to placenta praevia and stayed in the maternity unit for 2 days. The care me and my baby have received has been faultless from start to finish. The team in theatre were so reassuring and professional they kept us fully informed throughout the procedure. Needless to say I was very nervous about surgery but the team put me at ease and were very attentive. The aftercare we received during recovery was excellent, the midwives on duty were thorough and once again me and my husband were kept fully informed. As my movement was limited due to the surgery I had just undergone, I did require more help than usual looking after my little boy. The night staff were brilliant and nothing was too much trouble despite it being a busy ward. I was very apprehensive about staying in hospital as I had had 2 pretty negative experiences at sandwell hospital when I had my older 2 children, however I have to say that my stay at Russels hall was a pleasant experience and would like to thank the maternity staff enormously for all the care they provided.

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Response from Russells Hall Hospital

Congratulations to you and your husband Donna Marie on the birth of your baby boy! I’m sure this is an extremely busy time for you and your family, so thank you for taking some time out to let us know about your experience. We know that having a baby can be very stressful, especially when you have had an unpleasant experience in the past, so we are pleased to hear that you felt well cared for throughout your stay in maternity. Making sure we communicate well with our patients and their relatives is a priority for us, so it is fantastic to know that you and your husband felt well informed about all aspects of your treatment. We will pass your lovely comments onto the team in our Maternity Department who I’m sure will be thrilled to receive your thanks.

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