"Care and treatment was exceptional"
About: Russells Hall Hospital / Accident and emergency Russells Hall Hospital Accident and emergency Dudley DY1 2HQ
Posted by DR (as ),
My mother was taken unwell in early September. My mother's health deteriorated to the point where it became necessary to take her to the Emergency Department.
A member of the nursing team in ED was concerned that something was not quite right considering the amount of pain she was in, following some tests my mother was admitted to hospital for surgery.
My mother received exceptional care on both B2 and surgical HDU but despite all the care and attention of the staff she passed away a couple of weeks later.
As a family the staff were empathetic and allowed us to spend whatever time we wanted to with my mother which we will always be grateful of.
The staff always explained any treatment that was being given and kept us up to date with results, medication etc.