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9 week stay on Rainbow ward after a fractured femur

Posted By Pendle witch

"9 week stay on Rainbow ward after a fractured femur"

About: Royal Albert Edward Infirmary / Trauma and orthopaedics

(as a parent/guardian),

My son fractured his femur and had to be put into traction for 9 weeks on Rainbow ward.

As a family we were all so very well looked after by the daring, professional and friendly team on rainbow ward. Nothing was ever too much trouble!

My son had never spent a night away from us since he had been born so this was a hugely traumatic experience for the whole family.

Not only was his medical care exemplary but perhaps just as importantly the staff team of nurses and play workers worked tirelessly on my sons emotional well being which resulted in him developing confidence and feeling safe and secure amongst his new friends.

I cannot praise the whole team highly enough, their dedication, empathy and knowledge are astounding.

THANKYOU for making a very traumatic experience much more easy to bear! !

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 10 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 18/10/2013 at 14:15
Published on Care Opinion at 14:41

Thank you for taking the time to post your positive comments. I am delighted to hear that your family and your son experienced a good service at our Trust. Your kind remarks have been shared with the General Manager and Head of Nursing for Surgery, who will share your comments with the staff concerned. I have no doubt that staff will be greatly encouraged by your feedback.

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