"You saved my life"

About: Liverpool Womens Hospital

Anything else?

Having to have a full hysterectomy because cancer was found in the uterus I couldn't have had a better consultant. Unfortunately wards were understaffed they were stretched to their limits mistakes were made over my pain relief I was missed out and left in great pain . Young night staff quite uncaring . Food dredfull . No help after operation when having first shower well cause you can't bend to wash parts of your body they didn't get washed some people got help I didn't except to dry my legs and feet cause I couldn't do it so the nurse just wiped the dryed blood off my legs onto my towel cause I couldn't reach there to wash . Not all bad and uncaring staff certain catering staff and cleaning staff lovely .

Story from NHS Choices

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Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust

I am really sorry to hear that your experience was not very positive especially at such a worrying time for you.

It would be really appreciated if you could get in touch with me directly so I have included my email address for you, the lack of pain relief and the care you received is not what the Trust expects and I know the Head of Nursing would like to speak to you if you feel able.

Once again please accept my apologies from everyone at the Trust and when you feel able please get in touch.

Thank you


Anne Bridson

Matron for Patient Experience

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