"Appointment was a long time in the future"

About: Telford referral and quality service (TRAQS)

(as a service user),

My doctor referred me to Donnington Dermatology Clinic. I had no direct contact with TRAQS except to receive a letter informing me of my appointment.

Appointment was a long time in the future, I thought a little too long. I did contact the clinic and said if they ever had a cancellation if they called me. I live nearby and wouldn't need much notice, ie the same day.

But I never received a call for cancellation. Maybe there wasn't one but over the many weeks waiting I doubt it.

This could be improved.

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