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"absolutely brilliant in my eyes..."

About: William Harvey Hospital (Ashford)

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I went into hospital to give birth to my little boy, it was extremely horrible outside due to severe snow. The ladies in the labour ward were so helpful even with the reduced numbers of staff that were there that day. In the end I had 9 different midwives but all of them were so kind, helpful and reassuring. One midwife was an o call midwife and she came all the way from Canterbury, she was with us from 11 o'clock that night to 3:30am when another midwife took over. She was so nice but she missed out by 5 minutes me actually giving birth. She was so nice and would love to thank her. We were let out 6 hours after giving birth and had lots of staff helping myself and mum to the entrance to go home. All the staff are so friendly in William Harvey Hospital and will definitely be using them again when I am giving birth to my second.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 13/09/2013 at 07:05
Published on Care Opinion at 11:24


Thank you so much for taking time to provide us with such lovely feedback. We are very proud of our staff who do go the extra mile to provide care to our patients. Giving birth is such an important time and so I am pleased for you that you are looking forward to your next time with us! I hope you are enjoying your little boy as he grows up.

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Response from William Harvey Hospital (Ashford) 10 years ago
William Harvey Hospital (Ashford)
Submitted on 24/10/2013 at 16:39
Published on nhs.uk on 25/10/2013 at 04:00


Thank you for your kind comments for the staff at the maternity unit. We hope that you are enjoying motherhood and that your son is doing well. Your comments will be fedback to the staff at the unit, we know that they will be extremely proud to hear such kind words.

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